We provide maintenance and repair services for all our represented brands (UltiMaker, Formlabs & Flux Lasers) at our Hernesaari facility in Helsinki. As the primary representative for UltiMaker and Formlabs in Finland, we offer full support and troubleshooting services from the manufacturers, and our certified technicians are trained to handle the latest devices' maintenance and repair needs.
We maintain a wide selection of UltiMaker spare parts for fast availability. For spare parts inquiries, please contact us at tuki@maker3d.fi. Additionally, we offer parts for previously supplied 3D printers, including 3DFactories, Sinterit, 3DSystems, and Massportal. If you have an older printer with discontinued support, feel free to inquire about spare parts – essential components may be available from disassembled units.
We provide various options for maintenance: you can send the printer to us cost-effectively via Posti Express 14, or customers in the Helsinki metropolitan area can use the pickup service provided by our partner Lähettirengas. For larger or multiple devices, we also offer on-site maintenance, with travel costs added to the service fee.
See our detailed service price list and additional information on maintenance practices on the Maker3D support website.