SUPPORT / INFORMATION

Hernesaari 

Laivakatu 3 (2.kerros)

00150 Helsinki

+358102355140

asiakaspalvelu@3d-tulostus.fi

Opening hours Mo-Fri 9-17

 

 

info_2_1

3D-printer and supplies support service answers questions related to warranty, service and support. Our support service is located under maker3d.fi site and it requires registration.

http://www.maker3d.fi/support

 

 

Warranty and returns

Always open support ticket, before sending product to service or returning it*. We will contact you and tell how to handle the process. Some tuning and fixes can be made without requiring to send the 3D-printer to service.

 

OBS!

All returns or printers for maintenance needs to be sent directly to our office. We do not pick up packages from post office. If using services of Posti, use Posti Express 14 or freight.

 

Material safety and technical data sheets

Contact us at asiakaspalvelu@3d-tulostus.fi in case there are some SDS or TDS missing.